Learning the maintenance of photocopiers needs to be patient and diligent in order to understand the way each component works in the machine, and to see the faults and how to solve them, but in the end this effort will have an actual result in solving most or all of the problems and malfunctions experienced by the photocopier

Today we are talking about how to treat paper jams in the duplexes with Ricoh MPC 2800 color machine, or as it is called the back and back.

But when a duplex occurs in Dublex? Duplex cramming occurs when you wish to print a duplex paper or document.

The insect in the snitch and back has many reasons, but most of them are easy to handle.

During the process of printing or imaging is crammed in the duplex group, and duplex has a number of reasons leading to its occurrence, namely:

1- Pulling rollers

He found pull rollers inside the duplex set intended to pull paper and move it back to its normal path inside the machine, paving the way for duplex printing.

As a result of the lack of attention to the cleanliness of the machine and its internal parts, the ink and exhaust accumulate on this pristine, which prevents him from performing his job, causing an insect.

This problem is dealt with by cleaning the towing roller and removing its dust or exhaust using a dry aspirator.

2- Sensors

Lack of attention to the cleanliness of the machine not only affects the work of the tow roller, but it may accumulate on the sensors in the machine.

The accumulation of dust on these sensors leads to the blocking of light, and hence the photocopier is disrupted by the paper stop and the sensors do not work.

A maintenance engineer is advised to deal with optical sensors for cleaning.

3- Duplex fork

As we said earlier, the primary purpose of duplexes is duplex printing, but what is the tool used to flip the paper on the other side?

The tool that does this is the duplex fork, and if it breaks down or breaks, the machine fails the print job on the two sides, causing the duplex to be jammed.

The solution here is to change the duplex fork if damaged or broken.

4- Side door

Failure to close the side door of the duplex group will result in the occurrence of insect, and sometimes the locker of this door is broken or damaged.

At other times, the door is not suitable due to fractures that caused it to be permanently damaged, which leads to the appearance of an insect in the duplexes.

The solution is to make sure that the side door is closed tightly, and if the shutter is damaged, it will be changed, or the door will be completely changed if it breaks.

Dear reader, you can contact the customer service of Al-Ansar Foundation - here - to report your malfunction or purchase the original spare parts needed by your machine.